Complaints

At Dionysus-Drinks, customer satisfaction is our top priority. If you’ve experienced any issue with your order, delivery, or service, please let us know, we’ll resolve it as quickly as possible.

You can reach us via:

Phone:

UK: 01895 833527
International: +44 (0) 1895 833527

WhatsApp:

+44 7424928204

Email:

info@dionysus-drinks.co.uk

These Terms and Conditions constitute a legally binding agreement between “You” (the customer or the entity you represent) and Dionysus Drinks (retail customers) and Save-More Drinks (trade customers), referred to as “we,” “us,” or “our.”

We are a company registered in England, with our registered office at Unit B, Willets Lane, Denham, Buckinghamshire, UB9 4HA. Our company registration number is 12585141.

By accessing our site (including this website and other media forms linked to Dionysus Drinks or Save-More Drinks), you agree to be bound by these Terms. If you do not agree to these Terms, you are not authorized to use the site and must discontinue use immediately.

We may update these Terms at any time. Changes will be indicated by a revised “Last Updated” date at the top of this page. Continued use of the site after updates implies your acceptance of the revised Terms.

Use of the Site is not intended for distribution or access by any person or entity in jurisdictions where such use would violate local laws or subject us to registration requirements. Users accessing the site from outside the UK are responsible for compliance with local laws.

INTELLECTUAL PROPERTY

All content on this site is our exclusive property or licensed to us, including but not limited to the design, code, databases, graphics, software, photos, videos, logos, taglines, trademarks, blog and newsletter content, and any other material. These rights are protected by UK and international intellectual property laws.

You may access and use the site for personal, non-commercial use only. No content may be copied, distributed, re-published, uploaded, or exploited commercially without our express written permission.

USER INFORMATION

By using the site, you confirm that:

You have the legal capacity to agree to these Terms.
All registration information you provide is accurate and will be kept up to date.
You are of legal age to access and purchase from the site.
You will access the site manually (not via bots, scripts, or automation).
You will not use the site for any unlawful purpose or in violation of any applicable law.

Failure to comply may result in suspension or termination of your account.

INFORMATION SECURITY

We protect your personal data using secure databases and robust security measures. You are responsible for safeguarding your login credentials. We reserve the right to remove or modify usernames we find inappropriate.

Our site may contain links to third-party resources, which we do not control or endorse.

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